Frequently Asked Questions (FAQ)

What is freeze-drying?

Freeze-drying removes water from frozen food under vacuum. It can extend shelf life while helping preserve the food’s characteristic shape, colour, aroma and flavour.

How does freeze-drying differ from traditional drying?

Traditional DryingFreeze-Drying

The food may shrink or change shapeMuch of the original structure remains

The colour may darkenThe original colour is better preserved

Often dense or chewy | Light and crunchy

Flavour may change | Characteristic flavour is better preserved

Higher process loss | Lower process loss

Shorter shelf life | Longer shelf life

Limited rehydration | Can be rehydrated

How can freeze-drying extend shelf life?

Freeze-drying reduces the moisture available for microbial growth. When the product is correctly processed and kept sealed in suitable packaging, spoilage slows significantly and shelf life can be extended.

Do The Snack Haus products contain additives?

Our freeze-dried fruit products contain no preservatives, colourings or artificial flavourings. Always check the individual package for the complete ingredient and allergen information.

Are The Snack Haus products organic?

Please check the individual package for the product’s current certification and sourcing information.

Do The Snack Haus products contain genetically modified ingredients?

Please refer to the package for product-specific ingredient and certification information.

Are The Snack Haus products vegan?

Most fruit products are suitable for vegans; Freeze-Dried Cheese Balls contain dairy. Always check the package for product-specific ingredients and allergens.

Do The Snack Haus products contain gluten?

Please check the package for product-specific gluten and allergen information.

Why are some packs only 10–30 g?

Freeze-drying removes most of the water in fresh food, so the final product is much lighter even though much of its original structure remains. That is why a small-looking pack can represent considerably more fresh food by starting weight.

Can I give The Snack Haus products to my baby?

For babies and young children, consult your paediatrician and follow the age, ingredient, allergen and serving guidance on the package.

Are The Snack Haus products crunchy because they are fried?

No. Their crunchy texture comes from the low moisture achieved through freeze-drying, not from frying.