Payment and Delivery

You can place your orders securely online with your credit card on thesnackhaus.com. THE SNACK HAUS implements various security measures to provide its members with a pleasant and safe shopping experience. Your credit card information is absolutely invisible to the site administration; your payment is received through a secure communication network established between you and your bank and the card information is not stored in our database.

You can complete your shopping by using our 3D Secure system during payment transactions, and you can confirm your order more securely with the SMS password sent to your mobile phone connected to your credit card.

THE SNACK HAUS offers you secure shopping with Visa and MasterCard over 256 Bit SSL encryption.

Wire Transfer / EFT

For purchases made by wire transfer or EFT, the delivery time starts from the moment the order amount is credited to our accounts, not when you place the order. Wire transfer information is as follows:

Bank Name: QNB Finansbank

Account Name: Haus Gıda Sanayi ve Ticaret AŞ

IBAN No: TR92 0011 1000 0000 0097 6826 05

Within 5 business days, remittance orders that are not credited will be considered invalid.

Credit Card and Provisioning Failures

Your credit card may not be approved during your order for various reasons. The main reasons are as follows:

Insufficient available limit of your credit card

Incorrect entry of the card number

Your card has expired

Your card is an additional card and has been canceled by the main cardholder

Temporary connection problems during the approval process

Reuse of a card that has been reported lost

The card you use is an ATM card, not a credit card

For assistance with credit card approval problems, you should contact the bank where you received the card.

General Shopping Issues

In case of inaccuracies that may occur in the price updates of the products offered for sale on our site, thesnackhaus.com reserves the right to withdraw from the sale.

thesnackhaus.com reserves the right to withdraw from the sale in case the products that are not in stock cannot be supplied. In this case, if payment has been made by credit card, it will be canceled at the provision stage; If a wire transfer has been made, it will be returned to the customer's account within 7 business days. Thesnackhaus.com cannot be held responsible for delays that may arise from bank transactions. The customer also reserves the right to cancel the entire order.

Shipping Cost

The shipping cost is specified to the customer at the time of order.

Shipping Area

thesnackhaus.com, all across Turkey are shipping with Sendeo. We do not ship abroad.

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